Contact
Choose any of the options below to reach us. For fastest response, message us on WhatsApp.
- General: contact@toorindia.com
- Support: support@toorindia.com
- Legal/Grievance: grievance@toorindia.com
Social
Frequently Asked Questions
WhatsApp us at
+91 9676003945
for the quickest response. You can also call the same number
24/7.
Phone and WhatsApp support are available 24/7 at
+91 9676003945. Email
responses typically arrive within a business day.
Choose a package, then contact us via WhatsApp or email. We’ll
confirm availability, share the details, and guide you through
payment to secure your booking.
We’ll share a secure payment link through our payment partner.
Available options depend on the gateway and may include
standard methods such as UPI, cards, and net banking.
Yes. Please review our
Refund & Return Policy for
timelines and conditions. In certain cases, rescheduling may
be offered if the new dates work for you and our partners.
Per our policy, eligible refunds are processed within 4
business working days after approval. See the
Refund & Return Policy for
details.
No. Platform fees and payment gateway fees are non-refundable
under any circumstances. See the
Refund & Return Policy.
Cancellations within 12 hours of the scheduled boarding time
are not eligible for a refund. Please check the
Refund & Return Policy.
We collect communication information (phone number, email),
confirmation details (such as gender and age), and other
optional details to provide and improve our services. Read our
Privacy Policy.
We never sell your data. We use your information only for
booking, communication, and service improvement. We do not use
your data for marketing without your consent. See our
Privacy Policy.
You can request access, updates, or deletion of your data at
any time by emailing
contact@toorindia.com
or
support@toorindia.com.
We share only what’s necessary—typically your name and phone
number—with payment gateway partners for transactions and with
verified travel/accommodation partners to fulfill your
booking. Details are in our
Privacy Policy.
No. Consumption of alcohol and smoking during trips is
strictly prohibited. See our
Terms of Service.
We may take immediate action, including removal from the trip,
to ensure safety and comfort for all. Further legal action may
be taken if appropriate. See
Terms of Service.
Availability varies by package and partner. If needed, ask us
during booking and we’ll advise on options or applicable
partner offerings.
Yes. We tailor every trip to your interests, preferences, and
comfort. Share your requirements and we’ll suggest a plan.
No. We follow transparent pricing with clear communication at
every step. If third-party fees apply, we’ll inform you in
advance.
We strive to provide accurate and up-to-date information but
cannot guarantee completeness at all times. Final details are
confirmed during booking. See our
Terms of Service.
Yes. With your consent, we may publish your review images on
our social media accounts. For submissions, reach us via
support@toorindia.com.
Email our grievance team at
grievance@toorindia.com. You can also copy
contact@toorindia.com
if needed.